Pacific Palace Hotel Nagoya, Nagoya ➤ Reviews, Rooms & Prices 2025

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About the Hotel

Jl Duyung Sei Jodoh, Nagoya, Indonesia

Pacific Palace Hotel in Batam, Indonesia, is renowned for its unique architecture inspired by Greek mythology. The hotel features ultra-luxurious suites offering breathtaking views of the sea and Singapore. Its central location near vibrant shopping areas enhances its appeal for both leisure and business travelers. Guests can expect world-class service and lush facilities tailored for an unforgettable stay.

Location

Pacific Palace Hotel is centrally located in the business district, providing easy access to shopping areas like Nagoya Hill Shopping Mall. Hang Nadim Airport is approximately 12.5 miles away, and the hotel offers a free one-way drop-off service to the airport and nearby shopping destinations. Local attractions, such as Tua Pek Kong Temple and Jabal Arafah Mosque, are within a short distance.

Rooms

The hotel offers spacious suites equipped with separate living rooms and dining areas. Each suite features modern amenities such as air conditioning, soundproof walls, and minibars. Guests can enjoy scenic views of Batam city or the sea overlooking Singapore from their rooms. Lavish bathroom facilities include bathtubs and walk-in showers, ensuring a comfortable stay.

Eat & Drink

Dining at Pacific Palace Hotel includes the Golden Palace Restaurant, specializing in traditional Chinese cuisine with signature dishes like Dim Sum. Athena Restaurant offers a wide variety of Asian and Western specialties along with a daily-changing buffet. Guests can also enjoy casual dining at the outdoor Pacific Food Court, known for its seafood. The Neptune Lounge provides an exclusive ambiance for relaxation and socializing.

Leisure & Business

The hotel features extensive leisure facilities, including a large swimming pool, hot Jacuzzi, and sauna. The Grand Pacific Ballroom accommodates up to 3,000 guests, making it suitable for large events and conferences. The hotel offers five meeting rooms with various capacities to meet business needs. The on-site Adorabella Spa provides traditional massages for ultimate relaxation.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Family Cabin

Max:

2 persons

24 m²

Bed options:

4 Single beds

Air conditioning

room details

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Cabin

Max:

2 persons

24 m²

Bed options:

1 Double bed

Shower

Air conditioning

room details

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Deluxe Twin Room

Max:

2 persons

49 m²

Bed options:

2 Single beds

Shower

Balcony

room details

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Getting around

A list of all available modes of transport

City Center

Nagoya 1.0 mi

Airports

Hang Nadim (BTH) 11.9 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Spacious Elegance

“The room was impressively large, complete with a spacious bathroom and a lovely balcony that made our stay feel luxurious.” view full review

Delicious Room Service

“The room service was excellent, with a delightful selection of dishes that exceeded our expectations and made dining in a treat.” view full review

Charming Ambiance

“The quirky cruise ship design and Greek decor added a unique charm to the hotel that made our experience enjoyable and memorable.” view full review

Refreshing Pool

“The swimming pool was exceptionally clean and well-maintained, providing a perfect spot to relax and unwind after a day of activities.” view full review

General

Non-smoking rooms
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Baggage storage
Locker room
Elevator
Currency exchange
ATM/Cash machine
Electric vehicle charging station

Sports & Fitness

Fitness center
Table tennis
Yoga class

Guest Parking

Electric kettle

Services

Valet parking
Room service
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

Restaurant
Poolside snack bar

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's pool

Spa & Leisure

Indoor swimming pool
Karaoke
Night club
Spa & wellness center
Sauna
Steam room
Jacuzzi
Massage

Room features

Free Wi-Fi in rooms
Air conditioning
Soundproofed rooms
Sitting area
Dining table

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV

Location

Jl Duyung Sei Jodoh, Nagoya, Indonesia

Map view

Jl Duyung Sei Jodoh, Nagoya, Indonesia

City landmarks

Jalan Harbour Bay

2300 ft

Mosque

Jabal Arafah Mosque

1.2 mi

Shopping Area

Nagoya Hill Shopping Mall

1.1 mi

Batu Selicin

Pasar Penuin Wet Market

1.5 mi

Delta Spa & Health Club Batam

1.1 mi

Jl. Kuda Laut

Bukit Senyum

1.1 mi

Pagoda

Tua Pek Kong Temple

1.3 mi

Shopping Area

Harbour Bay Mall

2200 ft

Teluk Tering

Welcome To Batam Monument

4900 ft

Harbour Bay Ferry

4500 ft

Shopping Area

Nagoya City Walk

3400 ft

Shopping Area

Diamond City Mall

3700 ft

Harbor

Harbour Bay International Ferry Terminal

2100 ft

Night Market

2100 ft

Masjid Rusun Lancang Kuning

2100 ft

Masjid Nurul Hikmah

2100 ft

Amusement & Theme Parks

Fun World Nagoya Citywalk

2100 ft

Pasar Induk Jodoh

2200 ft

Harbor Bay Ferry Terminal

2200 ft

Market

Pasar Pagi Jodoh

2300 ft

Tos 3000 Vegetable Market

2300 ft

Mandiri Bank

2600 ft

Spa Center

GO Massage Batam

2800 ft

Night club

No Name

3000 ft

Nagoya Citywalk blok Northwalk A no. 1

Funworld Nagoya Citywalk Batam

1.0 mi

Psr Tg Uma

1.7 mi

Mushallah At Taubah

1.8 mi

Mushallah Al Ikhlas

1.9 mi

Nearby

Plaza Top 100 Jodoh

1800 ft

Pasar Jodoh

1900 ft

Restaurants

Pounce Cafe

2200 ft

Harbour Bay Mall

De Patros

3000 ft

Harbour Bay Complex

The Pier Batam Cafe n Grill

2900 ft

Kawasan Harbour Bay blok R no. 09 Kel. Sungai Jodoh

Al Fresco's Garden Cafe & Bar

2200 ft

Jl. Duyung Harbour Bay Shop 09 - 10

Swiss Cafe

2200 ft

Jln. Duyung

Utama 98 Food Court

2200 ft

Jln. Duyung

Hawaii Live Seafood

3500 ft

Harbourbay Food Centre Kelong no. 3

KK Sky View Restaurant

2800 ft

Jl. Ali Haji Raja

RM Yong Kee

3400 ft

Komp. Nagoya City Centre blok E no. 8-9

Reviews and Ratings

Feedback from previous guests about their experience.

76%

liked the hotel and would stay again

Value for Money

Nice View

Aircon Issue

Service Lacks Detail

7.6/10

Very good

Rooms

8.2

Location

8.8

Service

7.7

Dining

7.4

Erin

United States of America, April 2024

8.6/10

I had a pleasant stay at this hotel. The rooms were comfortable and clean, and the staff was friendly and helpful. However, the air conditioning in my room needed maintenance, and I had to call the help desk. The location was convenient, near the harbour bay port and shopping malls, which was a plus. The dining experience was enjoyable with the traditional Greek products served. The facilities were well-kept and provided a good experience overall.

Rooms

8.0

My room was comfortable and clean, with a balcony for added relaxation.

Service

9.0

The service was excellent from the lady at the reception to the housekeepers, making me feel well taken care of.

Location

9.0

The hotel is conveniently located near the harbour bay port and other shopping malls, including Nagoya mall, just a short distance away.

Dining

8.0

I enjoyed the dining experience, especially the traditional Greek products served.

Facilities

9.0

The facilities were well-maintained and added to the overall comfort of my stay.

Virginia

United States of America, April 2024

7.6/10

Being close to the harbour bay port and the ferry terminal, this hotel provides a convenient location. The rooms offer a good selection for breakfast and have a balcony, but the Aircon may need maintenance. The on-call help desk service is helpful but could be more efficient.

Rooms

8.0

I enjoyed the good selection for breakfast and having a balcony in the room.

Service

7.0

The on-call help desk service was available and assisted promptly.

Location

9.0

The hotel is right at the harbour bay port and near the ferry terminal, making it very convenient for travelers.

Dining

7.0

The dining experience offered authentic dishes.

Facilities

7.0

The hotel offers essential facilities like room service and tours assistance. The Aircon issue should be addressed for a better stay.

Mary

United States of America, February 2024

7.6/10

The hotel is a lovely choice for a stay, offering clean and comfortable rooms with a good selection for breakfast, and the convenience of a helpful on-call help desk. However, there are some service improvement opportunities.

Rooms

8.0

The rooms come with a balcony and are clean and comfortable, providing a good selection for breakfast.

Service

6.0

The service was decent, but a bit inconsistent. The lady from the reception was friendly, but some areas need improvement.

Location

9.0

The hotel is conveniently located near the Harbour Bay port and is very close to the ferry terminal, making it easy to access different attractions.

Dining

7.0

Facilities

8.0

John

United States of America, February 2024

8.6/10

The hotel has a superb location near the harbour bay port and ferry terminal, ideal for exploring the area and enjoying delicious seafood restaurants by the sea. The rooms offer a great value with balconies overlooking the views, while the homemade desserts at the dining area are a treat. However, it's a bit far from Harbour bay itself.

Rooms

9.0

The rooms provide excellent value for money with balconies offering nice views.

Service

9.0

The service was top-notch, especially the reasons given by the receptionist and housekeepers.

Location

9.0

The hotel is conveniently located near the harbour bay port and ferry terminal, ideal for exploring various sites and enjoying seafood restaurants by the sea.

Dining

8.0

The dining experience was delightful with the delicious homemade desserts.

Facilities

8.0

The facilities offered are great, ensuring a comfortable and enjoyable stay.

Jim

United States of America, January 2024

8.2/10

The hotel is located at the harbour bay port, making it a convenient spot for travelers looking to explore the area. The rooms offer great value with on-call help desk services, a good selection for breakfast, and the added charm of a balcony. However, the dining options could be improved to enhance the overall guest experience.

Rooms

9.0

The rooms come with balconies, providing a nice touch to the stay.

Service

8.0

The service was top-notch, with attentive staff including the friendly receptionist and diligent housekeepers.

Location

9.0

The hotel's location near the ferry terminal and close to many seafood restaurants by the sea offers a great culinary experience for guests.

Dining

7.0

The grilled Teppanyaki fish served at the hotel was a delightful dining option.

Facilities

8.0

The hotel facilities were well-equipped and provided a comfortable stay for guests.

James

United States of America, December 2023

8.6/10

The hotel offers a great view and balcony in the rooms, which add value for money. However, the Aircon was not functioning well during my stay.

Rooms

8.0

I loved the view from the room and having a balcony was a nice touch. The value for money was great, although the Aircon had some issues.

Service

9.0

The housekeepers were attentive and kept the room tidy. I appreciated the detailed information provided by the lady at the reception. The service was top-notch.

Location

9.0

The hotel is conveniently located near the ferry terminal and shopping malls, making it easy to explore the area.

Dining

8.0

The fruit served was fresh and delicious. I enjoyed the dining experience during my stay.

Facilities

9.0

The facilities met my expectations, providing everything I needed for a comfortable stay.

Kenneth

United States of America, September 2023

7.6/10

I had a pleasant stay at this hotel, with a good selection for breakfast and a balcony offering value for money. The room had a nice view, but unfortunately, the Aircon wasn't functioning well.

Rooms

8.0

The room with a nice view and balcony was a great value for money, but the Aircon had some issues.

Service

7.0

The service was generally good, although one receptionist lacked a bit in providing reasons. The housekeepers and others on shift were attentive.

Location

9.0

The hotel is conveniently located at the Harbour Bay Port, close to the nearest Nagoya Hill shopping mall.

Dining

7.0

The dining experience was satisfactory with natural products, but there were some areas for improvement in the service aspect.

Facilities

7.0

The hotel facilities were decent, although there were some minor issues that could be improved.

Value for Money

Aircon Issue

Dave

United States of America, September 2023

7.8/10

I had a lovely stay at this hotel. The rooms were comfortable and clean, and the staff was friendly. However, there were some issues with the Aircon not functioning well. The breakfast selection with the balcony view was a nice touch.

Rooms

8.0

The rooms were clean and comfortable. The balcony added a nice touch to my stay.

Service

7.0

The service was good overall, but there were a few areas that could use improvement. The housekeepers were attentive, but a better response was expected from one of the receptionists.

Location

9.0

The hotel's location at the harbour bay port was convenient for my travels. It was also near shopping malls and the ferry terminal, which made exploring the area easy.

Dining

8.0

I enjoyed the dining experience, especially the Colombian coffee served. It was a nice touch to start the day.

Facilities

7.0

The hotel had good facilities overall, but the Aircon issue affected my comfort. The value is reasonable considering the amenities offered.

William

United States of America, September 2023

8.2/10

I absolutely loved my stay at this hotel! The rooms were comfortable and offered a great selection for breakfast on the balcony. The value for money was excellent. The view from the room was breathtaking, making it a top choice for me. However, some might consider the location a bit muddy, and the dining experience was better suited for salads. Overall, a delightful stay with a mix of positive and negative aspects.

Rooms

9.0

The rooms were clean and comfortable, with a good selection for breakfast on the balcony. The value for money was exceptional, and the view was lovely.

Service

9.0

The service was top-notch, especially from the lady at the reception and the housekeepers on shift. They made me feel truly welcomed and taken care of.

Location

8.0

The hotel is near the harbor bay port and a variety of nice seafood restaurants by the sea. However, the muddy shore may not be everyone's cup of tea.

Dining

7.0

The salads served were tasty, but the overall dining experience might be limited for those looking for more variety.

Facilities

8.0

The facilities were well-kept and offered everything I needed during my stay. A solid rating for the amenities provided.

Michael

United States of America, August 2023

7.0/10

I had a mixed experience at the hotel. The Aircon in my room wasn't functioning well, but the help desk was responsive. The view from the room was nice, and having a balcony was a bonus. However, there were some issues that affected my stay.

Rooms

7.0

Despite the Aircon not working well, the room had a nice view and a balcony.

Service

6.0

The service was hit-or-miss. One of the ladies at the reception wasn't very helpful, although the housekeepers were attentive.

Location

8.0

The hotel's location at the harbor bay port was convenient, and being near the ferry terminal and shopping mall added to its appeal.

Dining

7.0

The dining options were limited, but the sushi served was delightful.