Pacific Palace Hotel, Nagoya ➤ Reviews, Rooms & Prices 2024

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Key details

About the Hotel

Jl Duyung Sei Jodoh, Nagoya, Indonesia

Pacific Palace Hotel, located in Nagoya, Indonesia, offers unique architecture with Greek mythology-inspired interiors. It provides luxurious accommodations with breathtaking sea views overlooking Singapore. Its significance lies in blending modern amenities with local culture, ensuring a comfortable stay for both leisure and business travelers.

Location

Pacific Palace Hotel is conveniently situated in the Central Business District, allowing easy access to shopping areas like Diamond City Mall and Nagoya Hill. The hotel is approximately 20 kilometers from Hang Nadim Airport and offers free one-way shuttle services to the airport and nearby shopping destinations. Notable attractions like Harbour Bay Ferry and GO Massage Batam are also within close proximity.

Rooms

Pacific Palace Hotel features spacious suites with separate living and dining areas, catering to the comfort of guests. The ultra-luxurious suite, located on the top floor, spans 200 m² and offers a stunning view of the sea. All rooms are equipped with modern amenities such as air conditioning, soundproof walls, and flat-screen TVs. Accessibility features are also available, including wheelchair-accessible rooms with higher-level toilets and walk-in showers.

Eat & Drink

The Golden Palace Restaurant specializes in traditional Chinese cuisine with a focus on intense seasonings and local specialties. Athena Restaurant offers a diverse menu featuring Asian and Western dishes, with a daily changing buffet. For leisure dining, the outdoor Pacific Food Court serves fresh seafood, while the Neptune Lounge provides a relaxing atmosphere for drinks and snacks.

Leisure & Business

The hotel houses the Grand Pacific Ballroom, accommodating up to 3,000 guests for events and conferences. A well-equipped spa features a large swimming pool, Jacuzzis, and sauna facilities for relaxation. There are also five meeting rooms available, each designed with varying capacities to suit different needs.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Cabin Double Room

Max:

2 persons

24 m²

Bed options:

1 Double bed

Shower

Air conditioning

room details

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Two Cabin Twin Rooms Two Individual Room Not Family Room

Max:

2 persons

24 m²

Bed options:

4 Single beds

Air conditioning

room details

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Deluxe Double Room

Max:

2 persons

49 m²

Bed options:

1 King-size bed

Shower

Balcony

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Getting around

A list of all available modes of transport

City Centre

Nagoya 1.6 km

Airports

Hang Nadim (BTH) 19.2 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Free Wi-Fi

Free Wi-Fi in rooms

Parking

Valet parking

Luggage storage

Locker room

24-hour services

24-hour reception

24-hour security

General

Non-smoking rooms
Parking
Safe deposit box
24-hour reception
No pets allowed
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Electric vehicle charging station

Sports & Fitness

Fitness centre
Table tennis
Yoga class

Guest Parking

Electric kettle

Services

Valet parking
Room service
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

Restaurant
Poolside snack bar

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's pool

Spa & Leisure

Indoor swimming pool
Karaoke
Night club
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Massage

Room features

Free Wi-Fi in rooms
Air conditioning
Soundproofed rooms
Sitting area
Dining table

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV

Location

Jl Duyung Sei Jodoh, Nagoya, Indonesia

Map view

Jl Duyung Sei Jodoh, Nagoya, Indonesia

City landmarks

Jalan Harbour Bay

690 m

Mosque

Jabal Arafah Mosque

1.9 km

Shopping Area

Nagoya Hill Shopping Mall

1.8 km

Batu Selicin

Pasar Penuin Wet Market

2.4 km

Delta Spa & Health Club Batam

1.8 km

Jl. Kuda Laut

Bukit Senyum

1.8 km

Pagoda

Tua Pek Kong Temple

2.2 km

Shopping Area

Harbour Bay Mall

650 m

Teluk Tering

Welcome To Batam Monument

1.5 km

Harbour Bay Ferry

1.4 km

Shopping Area

Nagoya City Walk

1.0 km

Shopping Area

Diamond City Mall

1.1 km

Harbour

Harbour Bay International Ferry Terminal

610 m

Night Market

610 m

Masjid Rusun Lancang Kuning

610 m

Masjid Nurul Hikmah

620 m

Theme Park

Fun World Nagoya Citywalk

640 m

Pasar Induk Jodoh

650 m

Harbor Bay Ferry Terminal

660 m

Market

Pasar Pagi Jodoh

680 m

Tos 3000 Vegetable Market

680 m

Mandiri Bank

780 m

Spa Centre

GO Massage Batam

830 m

Night club

No Name

910 m

Nagoya Citywalk blok Northwalk A no. 1

Funworld Nagoya Citywalk Batam

1.6 km

Psr Tg Uma

2.8 km

Mushallah At Taubah

2.9 km

Mushallah Al Ikhlas

3.0 km

Nearby

Plaza Top 100 Jodoh

540 m

Pasar Jodoh

550 m

Restaurants

Pounce Cafe

670 m

Harbour Bay Mall

De Patros

900 m

Harbour Bay Complex

The Pier Batam Cafe n Grill

860 m

Kawasan Harbour Bay blok R no. 09 Kel. Sungai Jodoh

Al Fresco's Garden Cafe & Bar

650 m

Jl. Duyung Harbour Bay Shop 09 - 10

Swiss Cafe

650 m

Jln. Duyung

Utama 98 Food Court

650 m

Jln. Duyung

Hawaii Live Seafood

1.1 km

Harbourbay Food Centre Kelong no. 3

KK Sky View Restaurant

840 m

Jl. Ali Haji Raja

RM Yong Kee

1.0 km

Komp. Nagoya City Centre blok E no. 8-9

Reviews and Ratings

Feedback from previous guests about their experience.

78%

liked the hotel and would stay again

Value for Money

Nice View

Aircon Issue

Service Lacks Detail

7.8/10

Very good

Rooms

8.2

Location

8.8

Service

7.7

Dining

7.4

Erin

United States, April 2024

8.6/10

I had a pleasant stay at this hotel. The rooms were comfortable and clean, and the staff was friendly and helpful. However, the air conditioning in my room needed maintenance, and I had to call the help desk. The location was convenient, near the harbour bay port and shopping malls, which was a plus. The dining experience was enjoyable with the traditional Greek products served. The facilities were well-kept and provided a good experience overall.

Rooms

8.0

My room was comfortable and clean, with a balcony for added relaxation.

Service

9.0

The service was excellent from the lady at the reception to the housekeepers, making me feel well taken care of.

Location

9.0

The hotel is conveniently located near the harbour bay port and other shopping malls, including Nagoya mall, just a short distance away.

Dining

8.0

I enjoyed the dining experience, especially the traditional Greek products served.

Facilities

9.0

The facilities were well-maintained and added to the overall comfort of my stay.

Virginia

United States, April 2024

7.6/10

Being close to the harbour bay port and the ferry terminal, this hotel provides a convenient location. The rooms offer a good selection for breakfast and have a balcony, but the Aircon may need maintenance. The on-call help desk service is helpful but could be more efficient.

Rooms

8.0

I enjoyed the good selection for breakfast and having a balcony in the room.

Service

7.0

The on-call help desk service was available and assisted promptly.

Location

9.0

The hotel is right at the harbour bay port and near the ferry terminal, making it very convenient for travelers.

Dining

7.0

The dining experience offered authentic dishes.

Facilities

7.0

The hotel offers essential facilities like room service and tours assistance. The Aircon issue should be addressed for a better stay.

Mary

United States, February 2024

7.6/10

The hotel is a lovely choice for a stay, offering clean and comfortable rooms with a good selection for breakfast, and the convenience of a helpful on-call help desk. However, there are some service improvement opportunities.

Rooms

8.0

The rooms come with a balcony and are clean and comfortable, providing a good selection for breakfast.

Service

6.0

The service was decent, but a bit inconsistent. The lady from the reception was friendly, but some areas need improvement.

Location

9.0

The hotel is conveniently located near the Harbour Bay port and is very close to the ferry terminal, making it easy to access different attractions.

Dining

7.0

Facilities

8.0

John

United States, February 2024

8.6/10

The hotel has a superb location near the harbour bay port and ferry terminal, ideal for exploring the area and enjoying delicious seafood restaurants by the sea. The rooms offer a great value with balconies overlooking the views, while the homemade desserts at the dining area are a treat. However, it's a bit far from Harbour bay itself.

Rooms

9.0

The rooms provide excellent value for money with balconies offering nice views.

Service

9.0

The service was top-notch, especially the reasons given by the receptionist and housekeepers.

Location

9.0

The hotel is conveniently located near the harbour bay port and ferry terminal, ideal for exploring various sites and enjoying seafood restaurants by the sea.

Dining

8.0

The dining experience was delightful with the delicious homemade desserts.

Facilities

8.0

The facilities offered are great, ensuring a comfortable and enjoyable stay.

Jim

United States, January 2024

8.2/10

The hotel is located at the harbour bay port, making it a convenient spot for travelers looking to explore the area. The rooms offer great value with on-call help desk services, a good selection for breakfast, and the added charm of a balcony. However, the dining options could be improved to enhance the overall guest experience.

Rooms

9.0

The rooms come with balconies, providing a nice touch to the stay.

Service

8.0

The service was top-notch, with attentive staff including the friendly receptionist and diligent housekeepers.

Location

9.0

The hotel's location near the ferry terminal and close to many seafood restaurants by the sea offers a great culinary experience for guests.

Dining

7.0

The grilled Teppanyaki fish served at the hotel was a delightful dining option.

Facilities

8.0

The hotel facilities were well-equipped and provided a comfortable stay for guests.

James

United States, December 2023

8.6/10

The hotel offers a great view and balcony in the rooms, which add value for money. However, the Aircon was not functioning well during my stay.

Rooms

8.0

I loved the view from the room and having a balcony was a nice touch. The value for money was great, although the Aircon had some issues.

Service

9.0

The housekeepers were attentive and kept the room tidy. I appreciated the detailed information provided by the lady at the reception. The service was top-notch.

Location

9.0

The hotel is conveniently located near the ferry terminal and shopping malls, making it easy to explore the area.

Dining

8.0

The fruit served was fresh and delicious. I enjoyed the dining experience during my stay.

Facilities

9.0

The facilities met my expectations, providing everything I needed for a comfortable stay.

Kenneth

United States, September 2023

7.6/10

I had a pleasant stay at this hotel, with a good selection for breakfast and a balcony offering value for money. The room had a nice view, but unfortunately, the Aircon wasn't functioning well.

Rooms

8.0

The room with a nice view and balcony was a great value for money, but the Aircon had some issues.

Service

7.0

The service was generally good, although one receptionist lacked a bit in providing reasons. The housekeepers and others on shift were attentive.

Location

9.0

The hotel is conveniently located at the Harbour Bay Port, close to the nearest Nagoya Hill shopping mall.

Dining

7.0

The dining experience was satisfactory with natural products, but there were some areas for improvement in the service aspect.

Facilities

7.0

The hotel facilities were decent, although there were some minor issues that could be improved.

Value for Money

Aircon Issue

Dave

United States, September 2023

7.8/10

I had a lovely stay at this hotel. The rooms were comfortable and clean, and the staff was friendly. However, there were some issues with the Aircon not functioning well. The breakfast selection with the balcony view was a nice touch.

Rooms

8.0

The rooms were clean and comfortable. The balcony added a nice touch to my stay.

Service

7.0

The service was good overall, but there were a few areas that could use improvement. The housekeepers were attentive, but a better response was expected from one of the receptionists.

Location

9.0

The hotel's location at the harbour bay port was convenient for my travels. It was also near shopping malls and the ferry terminal, which made exploring the area easy.

Dining

8.0

I enjoyed the dining experience, especially the Colombian coffee served. It was a nice touch to start the day.

Facilities

7.0

The hotel had good facilities overall, but the Aircon issue affected my comfort. The value is reasonable considering the amenities offered.

William

United States, September 2023

8.2/10

I absolutely loved my stay at this hotel! The rooms were comfortable and offered a great selection for breakfast on the balcony. The value for money was excellent. The view from the room was breathtaking, making it a top choice for me. However, some might consider the location a bit muddy, and the dining experience was better suited for salads. Overall, a delightful stay with a mix of positive and negative aspects.

Rooms

9.0

The rooms were clean and comfortable, with a good selection for breakfast on the balcony. The value for money was exceptional, and the view was lovely.

Service

9.0

The service was top-notch, especially from the lady at the reception and the housekeepers on shift. They made me feel truly welcomed and taken care of.

Location

8.0

The hotel is near the harbor bay port and a variety of nice seafood restaurants by the sea. However, the muddy shore may not be everyone's cup of tea.

Dining

7.0

The salads served were tasty, but the overall dining experience might be limited for those looking for more variety.

Facilities

8.0

The facilities were well-kept and offered everything I needed during my stay. A solid rating for the amenities provided.

Michael

United States, August 2023

7.0/10

I had a mixed experience at the hotel. The Aircon in my room wasn't functioning well, but the help desk was responsive. The view from the room was nice, and having a balcony was a bonus. However, there were some issues that affected my stay.

Rooms

7.0

Despite the Aircon not working well, the room had a nice view and a balcony.

Service

6.0

The service was hit-or-miss. One of the ladies at the reception wasn't very helpful, although the housekeepers were attentive.

Location

8.0

The hotel's location at the harbor bay port was convenient, and being near the ferry terminal and shopping mall added to its appeal.

Dining

7.0

The dining options were limited, but the sushi served was delightful.